Answers to Your Questions
At NEW CENTURY TELEVISION, we try to answer your questions simply and effectively.
The information contained in the links below should answer most of your questions about the service.
NEW ACCOUNT
CURRENT ACCOUNTS
CHANNELS & PROGRAMS
TECHNICAL QUESTIONS
- Set Up Issues
- Windows, Explorer, Windows Media Player issues
- Computer issues
- Broadband issues
- Video playback (streaming video) issues
- Bandwidth Test
- The most common reasons for playback difficulties are associated with the broadband or network connection. This test (under 30 seconds) will tell you whether your broadband connection is up to speed.
PROGRAMMING
- Becoming a Channel Producer
- Our channels are managed by experienced television producers. If you're a producer with a special interest, we'd love to hear from you.
- Becoming a Content Provider
- Our channels are filled with content from a wide range of sources. If you control or own video content, please read this section and contact us.
OTHER ISSUES (Not covered in any other section)
Many of the questions asked by subscribers are answered in the above pages. If your question is not answered, please send an email to our general mailbox and we'll do our best to route your email to the appropriate department. Send the email to: otherissues_subs@newcenturytv.com.