Unauthorized Account Use

Q: I think my account is being used in an unauthorized or fraudulent manner. What should I do?

A: You should contact us IMMEDIATELY. Please tell us (a) your account user name, (b) a description of the problem, and (c) the best way to reach you. Send this information in an email to: unauthorized_use@newcenturytv.com

Q: Somebody else has my credit card number, and they’ve set up an account without my permission.

A: Contact your credit card company immediately. AND, please send an email immediately to:unauthorized_use@newcenturytv.com

We will work with your credit card company to solve the problem.

If this FAQ did not answer your question regarding UNAUTHORIZED OR FRAUDULENT USE, please send an email to:

billingmanager@newcenturytv.com

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