Answers to Your Questions

At NEW CENTURY TELEVISION, we try to answer your questions simply and effectively.

The information contained in the links below should answer most of your questions about the service.

TECHNICAL QUESTIONS

• Problems with Set Up
  • Windows, Explorer, Windows Media Player issues
  • Computer issues
  • Broadband issues
  • Video playback (streaming video) issues
• Check Broadband Statistics
  • Issues related to your broadband connection and your network are the most common cause of playback problems.

CHANNELS & PROGRAMS

• How to Use New Century Television
  • A basic overview of the NCTV, including explanations of buttons and menus.
• Watching Full-Screen
  • Any NCTV video can be watched full screen with the touch of a button.
• Availability of Specific Channels and Programs
  • How and why certain channels and programs become available.
• Program Content Questions / Issues
  • Provide feedback to our programming department

PROGRAMMING

• Becoming a Channel Producer
  • Our channels are managed by experienced television producers. If you're a producer, this may an opportunity for you.
• Becoming a Content Provider
  • If you or your organization owns video content, it may become the basis for an NCTV channel, or part of a channel.

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OTHER ISSUES (Not covered in any other section)

Many of the questions asked by viewers are answered in the above pages. If your question is not answered, please send an email to our general mailbox and we'll do our best to route your email to the appropriate department. Send the email to: otherissues@newcenturytv.com.